Shopping FAQs
Click a question below to view the answer...
General Questions
Q: Where can I find the Frequently asked Hair questions, with quick answers to specific products on the site.
A: By going to the Home Page, clicking on Get Answers located under Ask a Hairstylist.
Q: Can anyone regardless of race use these products?
A: Yes!
Purchasing
Q: Do I need to have a Paypal account to make a purchase?
A: No. On the page, it should say, "Don't have a PayPal account? Use your credit card or bank account (where available)." Just click that link and it will guide you to a page where you can input your credit card info.
Shipping
Q: How do you determine what the shipping fees are?
A: We use a system that can help you save on shipping fees!
Our system first groups together all the items in your shopping cart. Some items might get boxed together, while others might need to be packed individually. This intelligent system gives you a better deal since you pay for fewer packages.
Once the system decides how to best package your selections, you'll get to choose from a list of available shipping carriers. Take your pick and you'll be on your way to PayPal to finalize your order.
Our system first groups together all the items in your shopping cart. Some items might get boxed together, while others might need to be packed individually. This intelligent system gives you a better deal since you pay for fewer packages.
Once the system decides how to best package your selections, you'll get to choose from a list of available shipping carriers. Take your pick and you'll be on your way to PayPal to finalize your order.
Q: What is FedEx "Express Saver Service"?
A: FedEx Express Saver is a reliable delivery and professional handling at a savings when there's more time in your schedule. Delivery Times Delivery to businesses by 4:30 p.m. and to residences by 7 p.m., in 3 business days. Check transit times.
Navagating Through the Website
Q: Why does the blog cut off part of the text that I want to read?
A: Due to older versions, the blog will cut off. To remedy this just double click where you see that the text is cut off and you should see the rest of the text pop up.
Q: Where is the new content for the blog?
A: The blog will be done is series. You will see a new entry every week starting from Feb 1 2009 on forward. Just look to the left hand side and you will see a link to view the blogs entries